Shipping policy
SHIPPING POLICY
Processing Time
Orders are typically processed and dispatched within 1-3 business days (Monday-Friday, excluding bank holidays).
Delivery Times
- UK Standard Delivery: 3-5 business days
- UK Express Delivery: 1-2 business days (if available)
- International Delivery: 7-14 business days (varies by destination)
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and the size/weight of your order. Free shipping may be available on orders over a certain amount.
Tracking
You'll receive a tracking number via email once your order has been dispatched so you can monitor your delivery.
International Orders
International customers are responsible for any customs duties, taxes, or import fees that may apply. These charges are not included in our prices and are determined by your local customs office.
Lost or Damaged Parcels
If your parcel is lost or arrives damaged, please contact us within 48 hours of the expected delivery date. We'll work with you to resolve the issue.